Privacy Policy

How Rose & Lime handles personal data for our website and services.

Last updated: 28.05.2026

This Privacy Policy explains how Rose & Lime collects, uses, stores, shares, and protects personal data when you use our website, contact us, or interact with our services.

1. Who is responsible for your data?

The controller for this website is:

Rose & Lime
Poststrasse 12, 8700 Küsnacht ZH, Switzerland
Email: [email protected]

2. Services covered by this policy

This policy applies when you:

visit roseandlime.ch or any Rose & Lime website that links to this policy;
submit a contact, project, or partnership enquiry;
interact with Rose & Lime in sales, project, support, or operational contexts.

3. Personal data we collect

The personal data collected depends on how you interact with us. It may include:

name and contact details, including email address and optional phone number;
company name, job title, and inquiry details;
messages and information you submit through the contact form or by email;
technical data such as IP address, browser type, device data, and server logs;
cookie and analytics information if analytics or cookie-based services are enabled.

4. How we use personal data

Rose & Lime processes personal data to:

route and respond to enquiries;
provide project, sales, and partnership follow-up;
operate, secure, and improve the website and services;
handle data-subject, deletion, access, or correction requests;
comply with legal, security, regulatory, and operational obligations;
analyse website usage if analytics are enabled and legally permitted.

5. Legal bases for processing

Depending on the context and applicable law, Rose & Lime may process personal data because it is necessary to respond to your request, take steps before entering into a contract, fulfil a contract, comply with legal obligations, pursue legitimate interests, protect security, or rely on your consent where required.

6. Service providers and recipients

Rose & Lime may use service providers to operate the website and related services. These may include:

Cloudflare for website hosting, deployment, and security infrastructure;
Storyblok for content management;
Mailjet for contact-form email delivery;
Google for analytics and tag management where configured;
email, CRM, and collaboration tools where configured.

Actual providers may change over time. Material changes will be reflected in this policy where required.

7. Cross-border transfers

Rose & Lime is based in Switzerland. Personal data may be processed in Switzerland, the European Economic Area, the United Kingdom, the United States, or other countries where our service providers operate. Where required, Rose & Lime uses appropriate contractual, organisational, or technical safeguards for cross-border processing.

8. Cookies and analytics

Rose & Lime may use cookies and similar technologies for website operation, security, analytics, or user preference management. At launch, the site uses Google Tag Manager. We do not intentionally use advertising cookies.

9. Retention

Rose & Lime keeps personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

10. Security

Rose & Lime uses technical and organisational measures intended to protect personal data. No system can be guaranteed to be completely secure.

11. Your rights

Depending on where you are located and which laws apply, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You may also have the right to withdraw consent where processing is based on consent.

To exercise these rights, email [email protected] with the subject line Data subject request.

12. Children's privacy

Rose & Lime services are intended for professional and business users. We do not knowingly collect personal data from children through the website.

13. Updates

Rose & Lime may update this Privacy Policy from time to time. The updated version will be identified by an updated date at the top of this page.

14. Contact

For privacy questions or data-subject requests, contact:

Rose & Lime
Poststrasse 12, 8700 Küsnacht ZH, Switzerland
Email: [email protected]